Emergencies - Out of Hours
In the event of an emergency outside our regular opening hours, we’ve partnered with The Lighthouse – 24/7 A&E Pet Hospital to ensure your pet has access to expert veterinary care whenever it’s needed.
The Lighthouse is a fully equipped, round-the-clock emergency facility staffed by experienced vets and nurses, offering immediate support for urgent or serious cases. Whether it's late at night, a weekend, or a bank holiday, you can rest assured your pet is in safe hands.
​
Call: 01243 765 247
What to Do in an Emergency
If your pet requires urgent care outside our regular hours, please follow these steps:
​
-
Contact The Lighthouse Directly
Call 01243 765247 to speak with the on-duty veterinary team. -
Provide Essential Information
When calling, have the following details ready:-
Your pet's name, age, and breed
-
A brief description of the emergency
-
Your contact information and location
-
-
Follow Their Instructions
The Lighthouse team will advise you on the next steps and whether your pet needs to be brought in immediately. -
Prepare for Travel
If instructed to bring your pet in, ensure you have a safe and comfortable means of transport. Keep your pet calm and secure during the journey.
​
Rest assured, The Lighthouse is committed to providing exceptional emergency care, ensuring your pet receives the attention they need when it matters most. If you have any questions or need further assistance, don't hesitate to contact us during our regular hours.
Contact
In the event of an emergency, or out of hours call, use the following contact details: