Meet the Team
At Healing Tails, every patient is cared for with time, kindness, and respect. Meet the people who combine science, compassion, and holistic insight to support your pet’s wellbeing.
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Veterinary Surgeon
Cristina Gomez Martin Crespo
Veterinary Surgeon & Founder, Healing Tails
Cristina Gómez Martín-Crespo is a veterinary surgeon with a calm, holistic approach that blends modern science with gentle, natural therapies.
She graduated from the Universidad Complutense de Madrid and holds advanced certifications in Veterinary Acupuncture from the Chi University (Florida, USA) and Veterinary Herbal Medicine under Dr Azucena Gómez Alonso (Madrid, Spain).
Cristina’s focus is on recognising the subtle, early signs of imbalance that can affect an animal’s comfort and vitality long before they become visible. Through integrative veterinary care — combining acupuncture, herbal support and modern medicine — she helps pets recover, move freely, and feel their best at every stage of life.
Her calm manner and deep respect for each patient make every visit to Healing Tails in Alton, Hampshire a gentle experience — where compassion truly meets expertise.

Veterinary Nurse
Lucy Roberts - Bates
Lucy qualified as a Registered Veterinary Nurse in 2005, after 3 years of training and exams and worked up to being a senior veterinary nurse in her previous position. Lucy enjoys all aspects of nursing and has a keen interest in anaesthesia, medical nursing, arthritis, weight management, and senior pet care. Lucy has trained many student nurses helping them qualify. Lucy has reception and insurance experience, and is looking forward to learning new skills as part of the Healing Tails team.
Lucy has three rescue cats and a pony. In her spare time Lucy likes riding around the countryside with Trigger.
